FAQ

What Should I Order ?

It Kinda Depends On Your Preference , Tbh I Always Recommend Customers Get One Of Each As You Grow Your Collection. I Suggest Starting With Beads ,Wraps Or Bangles . You’ll Love Which Ever One You Decide To Get .

 

I Have Sensitive Skin , Or Allergy To Metals Do You Recommend I Purchase?

Unfortunately To Be Safe I Would Not Purchase If You Have Sensitive Skin , Etc To Prevent Any Problems We Want You To Be Safe & Cautious If You Do Order We’re Not Responsible For Any Problems . If You Have Any Allergies To , Acrylic, Dyes , Gemstones , Glass , Some Items May Not Be Nickel Free , Hematite , Faux Leather , Tulle , Polyester, Nylon , Cotton  Etc !

 

Will My Items Turn ?

Custom Jewelry Will Fade Over Time , We Do Not Use Real Gold , Or Silver So Items Will Turn Over Time , Some Beads Will Fade As Well Dye Will Lose Its Color , It’s Very Important To Read “ How To Care For My Items “ On Business Card Taking The Proper Steps Can Help You Can Have Them For Long Time For Long Lasting Items Stainless Steel Bangles Are Your Best Options

 

How Long Will My Items Take To Process ?

Orders Are Processed Within 3-5 Days

Excludes Weekends After Items Will Be Shipped , You Will Receive Your Tracking When Items Are Shipped Shipping Usually Take 5-7 Days Expected , Please Beware Because Of COVID Shipping Can Be Delayed At Any Time Please Allow Up 2 Weeks Before Reaching Out , Once We Ship Of We Have No Control Of USPS Shipping . Please Read Shipping Policy Before Orders .

 

Help My Items Received Broken What To Do ?

If Your Items Are Received Broken / Missing

You Have 24hours From Delivered To Report Via Email Or Instagram With A Picture After 24hours If You Do Not Reach Out In The Proper Time Frame It Will Be Nothing We Can Do .

 

Can I Cancel Or Change My Order ?

Turn Around Time Is 1 Hour After Order Is Placed Unfortunately After That You Are Unable To Cancel , However If You Want To Change Your Order . Just Mssg Us Immediately On Instagram With Order Number Within 5hours After You Place Your Order . We Will Gladly Fix Your Order If You Want To Change.

 

I Don’t Know My Wrist Size , How Do I Pick ?

In Order To Place A Order You Must Have Accurate Wrist Size , You Can Use A Measuring Tape For Sizing , If You Do Not Add Size To Note Section Beads Will Be Made 7 1/2 Women Wrist Size 8 Inches For Men . Poisonivvys_Armcandy Is Not Responsible For Your Wrist Size That You List & Can Not Fit . It Is Very Important To Know Your Wrist Size  Items Are Non Refundable. If Your Items Don’t Fit The Size You Listed In Note Section Or Failed To Write Your Wrist Size In Note Section . You’re Welcome To Get Your Bracelets Adjusted For A Small Fee Per Set & Will Be Responsible For Shipping Fee As Well If By Mailed .