Refund policy

We Have A NO REFUNDS,NO EXCHANGE & RETURN Policy.

Damages & Issues 

PLEASE READ BEFORE PLACING YOUR ORDER.

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, if your items is damage or broken you have 24hours to report it to us . After 24hours It Can Not Be Reported if your return is accepted it must be in the same condition that you received it ,unworn or unused and with original packing . You'll also need proof of purchase.

To start a return/ STORE CREDIT you can contact us at poisonivvys_armcandy@yahoo.com. Or send us a message on instagram with your name and proof of purchase .If your return is accepted.we will start with the process .

Custom Orders/Special Orders 
ALL CUSTOM ORDERS , DISCOUNTED & SPECIAL ORDERS ARE FINAL SALE .NO EXCHANGES , RETURNS OR REFUNDS WILL ISSUED .ITS VERY IMPORTANT THAT YOU READ OUR POLICY .
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
All sales are final if there is a problem with your order

( DAMAGE ,BROKEN UPON ARRIVAL ONLY! THIS DOES NOT INCLUDE MISSING,LOST STOLEN PACKAGES,OR DELIVERED  ) and you're not at fault a store credit will issue to you to use in the future .

WE'RE NOT RESPONSIBLE FOR LOST ,MISSING , STOLEN OR PACKAGES THATS SAYS DELIVERED AND YOU DID NOT RECEIVE , ONCE PACKAGES ARE IN USPS HANDS WE ARE NOT RESPONSIBLE .YOU WILL HAVE TO CONTACT YOUR LOCAL POST OFFICE 

You can always contact us for any questions poisonivvys_armcandy@yahoo.com.    or you can send us a message on instagram @poisonivvys_armcandy.